You can search with key words or select categories. The website isn't perfect, but it has the best sort and filter functionality I have seen on a bead site. I avoid their mystery bags for the same reason. I generally stay away from their bead mixes, as they tend to combine genuine stones with imitation, which would be 'off-brand' for my business. They have a nice assortment of Cloisonné beads as well, although their selection of silver-trimmed ones (as opposed to gold-trimmed) is very limited.

I bought a large number of 9mm white freshwater pearls on sale, and they were stunning! I regularly buy seed beads, pearls, semi-precious stones, sterling silver, clasps and findings from them, as well as Fireline. Overall, I have been very happy with their quality. They also have frequent, excellent sales. I have saved over $200 on my total order by spending that extra $30. If I only have 70 items, I just find $1 items and buy enough to get the 100+discount. I always worry about ordering from China. She just meant that they are happy to accommodate customers who make an honest mistake, but they do monitor for customers who try to game the system.)Īt the highest discount level, their prices are generally much better then I can find elsewhere, particularly in North America. (This exchange was polite and cheerful - it is hard to convey nuance in writing, and I don't want anyone to think she was snarky. They said they would still honour the discount, as long as I didn't make a habit of ordering 100 items, then returning several, just to get the discount. I asked if there would be a problem with pricing, since I had just qualified for the highest discount (100+items). No problem, they said, just send them back. I though I was ordering single clasps, but the item was actually 5, so I ended up with 30 instead of 6. The second time, I had ordered toggle clasps. Sending the return was easy, although I did have to pay for shipping. They looked good on the site, but I found them very cheap looking when I got them. I have had to return items twice: once, I sent back acrylic beads. I probably buy 65-75% of my materials from them. It is important to me to have trustworthy sources of high quality beads and findings, so that I can keep my prices up, but I also need good pricing, to actually make a little money. I have been beading, mostly bead weaving, for 4 years, and I recently launched a small, custom-made jewelry business. I have placed 5-6 orders with FMG over the past 3 years, and I have never had a problem with them that they didn't fix, quickly and cheerfully. I am astounded by some of the negative reviews on this site. I am disgusted with the priorities of this company and will not give them my business again. They were most concerned with proving me wrong, and them right which was infuriating. This person and her supervisor had met together and figured out that I was the one with the problem, not them, although I was not sent what I had ordered. When I asked what they could do to fix my order and make me happy, they offered nothing except that I could try again. The whole time I did not feel valued as a customer. I was told that I would, but I could jump through the hoops again if I wanted to. I said I had ordered what I want, but didn't get it, and saw no point in ordering it again if I were going to get brown again. Still, this was not their fault, and if I would scroll down farther, perhaps I would find what I want?!? Or, I could return the brown beads and try again. I sent in pictures and and pointed out that the 2 items have different numbers. When I contacted customer service, I was eventually told that the customer service person had discussed this with her supervisor and felt that this was due to normal color variations. I received brown fire crackle beads with brown mentioned in the title description. I ordered fire crackle beads shown as red agate.

Fire mountain gems and stone tube beads